Privacy & Security

The Avios eStore is operated by Collinson Latitude Ltd. on behalf of AGL Ltd. Effective Date of this Policy: 14th April 2016.

Introduction

We hope that you enjoy using our website, safe in the knowledge that we Collinson Latitude operating the Avios eStore website on behalf of AGL Ltd, are committed to protecting your privacy and security online.

This Privacy Policy describes information that we collect about you; and how we use and protect this information. Please also refer to the site Terms & Conditions.

What information we collect and why

As a registered Avios Travel Rewards Programme member, when you make qualifying purchases through an affiliate site via the Avios eStore website you will be entitled to earn Avios in accordance with our Terms & Conditions.

Avios eStore will collect and store the information you provide in the AGL sign up process, including personally identifiable information such as your name, mailing address and e-mail address. Avios eStore uses this information only for the purposes of calculating and rewarding Avios. Avios eStore does not collect personally identifiable information in any other manner, only by you providing it to us during the sign up process.

To collect 'in store' offers from participating merchants who will be displayed on Avios eStore, you will need to have registered valid payment card(s) to enable transaction monitoring to take place. Transaction Monitoring will determine whether you have qualified for an offer linked to your payment card(s).

You may opt-out of transaction monitoring on the payment card(s) you entered at any time by clicking 'Remove' against each card registered.

Who we disclose information to

Avios eStore does not provide your personally identifiable information to third parties for direct marketing purposes. Avios eStore may engage third party contractors who provide services to Avios eStore and who may have access to such information in connection with performing their services but none of these third parties have permission to use or disclose such information. Such information may be made available to affiliates of Avios eStore (i.e. any parent or subsidiary entities) or its agents, such as independent auditors, consultants or attorneys for internal business purposes. Your information may be disclosed if, in reasonable judgment, such disclosure is necessary to comply with law or government agency requests.

If you register payment card(s) in connection with transaction monitoring, you are authorising Avios (via Sports Loyalty Card Limited (Reward)) to share your payment card information with Visa, MasterCard, American Express and other necessary payment service providers (Payment Service Providers) to confirm your enrolment. You authorise the Payment Service Providers to monitor transactions on your registered card(s) to identify purchases to determine whether you have qualified for an offer linked to your payment card(s), and for the Payment Service Providers to share such transaction details with Sports Loyalty Card Limited (Reward) and where applicable, Avios to enable your card-linked offer(s) and target offers that may be of interest to you.

Cookies

Avios eStore uses cookies to track your purchases with participating retailers to calculate and post Avios to your account. To learn more about cookies and what we use them for please see our FAQs about the use of cookies.

Personal Information

To view or change the personal information you have provided to the Avios Travel Rewards Programme, visit the "My Account" page on Avios.com. You must be logged into your Avios account to see this page.

Other Information

Avios eStore may receive account information from affiliates including information regarding qualified purchases. Avios eStore discloses to third parties non-personally identifiable information that Avios eStore has obtained about your online behavior in the aggregate for advertising and marketing purposes and to service providers to enable them to improve services. Avios eStore does not provide information regarding individual users but only aggregated data.

Links to Other Sites

The Avios eStore website and services may contain links to other websites and the software may redirect you to websites that are owned and operated by third parties including affiliates. Avios eStore is not responsible for the privacy or confidentiality practices or the content of such websites. We encourage you to carefully read the privacy policies of each site you visit.

Where it is necessary for the allocation of your Avios, Avios eStore may disclose to participating stores information you have provided, or information that Avios eStore has obtained about your Avios eStore account or shopping behavior.

Avios eStore may also receive account information from participating stores including, but not limited to, information regarding purchases made, products ordered, order number, as well as the time and date the purchase occurred. You agree to hold participating stores harmless for any information disclosed to Avios eStore.

Changes to Policy

Our Privacy Policy is reviewed regularly to ensure that it reflects how we use your information. Any changes will be notified to you by updating this policy.

This Privacy Policy was last updated on 14/04/2016. Your continued use of the site and the services indicates acceptance of this privacy policy. In the event that Avios eStore is acquired by another company by merger or acquisition, use of your information is subject to the privacy policy in effect at the time of the transaction until the acquiring company changes the policy.

How to Contact Us

If you have any questions about the Avios eStore please email us at help@avios.com.

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